Privacy Policy

Introduction

Vivian Borbelj ("I", "me", or "my") is committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your personal information when you visit my website or use my real estate services. I operate in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

By using this website or engaging my services, you consent to the practices described in this policy.

Information I Collect

I may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you contact me through forms, email, or phone.
• Property Preferences: Information about the type of property you're looking for, your budget, preferred neighbourhoods, and other real estate preferences.
• Transaction Information: Details related to real estate transactions, including property addresses, purchase prices, and related documentation.
• Website Usage Data: Information automatically collected when you visit my website, including IP address, browser type, pages visited, and time spent on the site.
• Newsletter Subscriptions: Email address when you subscribe to receive market updates or newsletters.

How I Use Your Information

Your personal information may be used to:

• Provide real estate services and respond to your inquiries
• Send property listings that match your criteria
• Facilitate real estate transactions
• Send newsletters, market updates, and promotional communications (with your consent)
• Improve my website and services
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

I do not sell, trade, or rent your personal information to third parties. However, I may share your information with:

• Century 21 Bamber Realty Ltd.: My brokerage, as required for real estate transactions and regulatory compliance.
• Service Providers: Third parties who assist with website hosting, email delivery, and other services necessary to operate my business.
• Legal Requirements: When required by law, court order, or government regulation.
• Transaction Parties: Other parties involved in a real estate transaction (e.g., lawyers, mortgage brokers, home inspectors) with your consent.

Cookies and Tracking Technologies

My website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Data Security

I implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and I cannot guarantee absolute security.

Data Retention

I retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Real estate transaction records are retained in accordance with regulatory requirements set by the Real Estate Council of Alberta (RECA).

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information I hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for marketing communications at any time
• Request deletion of your personal information, subject to legal and regulatory requirements

To exercise these rights, please contact me using the information provided below.

Marketing Communications

If you have subscribed to my newsletter or marketing communications, you may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting me directly. I comply with Canada's Anti-Spam Legislation (CASL) for all electronic communications.

Third-Party Links

My website may contain links to third-party websites. I am not responsible for the privacy practices or content of these external sites. I encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. I encourage you to review this policy periodically.

Contact Me

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact me: